Improving the Customer Experience
- August 17th
- 11am – 3pm
- Google Millenium at Midtown, 10 10th Street NW, Atlanta, GA, 30309
- Catering by Google Kitchen & all-day beverage service will be provided
Register Now
Featured Speakers
Jimmy Chowdhury
VP, Engineering and Product Management at Pindrop
*Topic: Expand Your Customer Base Through Google Marketplace
Bryce McWhorter
Senior Director of Product, Research & Engineering – Contact Center Authentication at Pindrop
*Topic: Expand Your Customer Base Through Google Marketplace
Vishi
Gondi
Director of Marketing Technology at Intuit Mailchimp
*Topic: Better Understand Your Customer Base Through GA4
Bobby
Allen
Cloud Therapist at Google
*Topic: Doing New Things with Old Money
The Schedule
11 AM
Check In
Arrival and Check In @ Google Atlanta Office
11:15 to 11:30 AM
Welcome & Overview
Justin Billig/Bobby Allen
Tensure CEO, Justin Billig, and Bobby Allen will highlight creating a better customer experience and what it takes to retain and grow your client base in today’s world.
11:30 AM
Expand Your Customer Base Through Google Marketplace
Bryce McWhorter/Jimmy Chowdhury
Bryce (Senior Director of Product) and Jimmy (VP of Engineering) will discuss the ways they expanded their customer base through Google Marketplace.
12 PM
Lunch
Google Kitchen
1:00 – 1:30 PM
Better Understand Your Customer Base Through GA4
Vishi Gondi
Vishi (Director of Marketing Technology @ Intuit Mailchimp) will cover the way Intuit Mailchimp improved customer experience through their transition from GAU to GA4.
1:30 – 2:00 PM
Doing New Things with Old Money
Bobby Allen
Bobby (Group Product Manager, OPM) will talk about the need to balance modernization with operations, to do more with less in today’s world.
2:00 – 3:00 PM
Closing Remarks & Networking
Don’t forget your grab bag! Stretch your legs, enjoy a drink on us, and meet your partners.
Complimentary event sponsored by Google and Tensure
Join Tensure Consulting & Google Cloud for an INCREDIBLE Event
Explore cutting-edge strategies, data-driven insights & tech solutions to elevate your Customer Experience. Don’t miss out – Register now, seating is limited!